My name is Gayle Gottlich and I am the owner and founder of Pathfinder Consulting, serving clients since 1997. I offer close to 30 years of business management experience, 20 in healthcare alone, and a lifelong commitment to innovation and excellence to your business. My background (see below) in business management and finance preceded my work in healthcare. Having that as my foundation I entered healthcare management open to how I might use that foundation to build a better medical practice.

More and more I find that businesses of all kinds are facing the same issues. In a busy and complex world it has become increasingly difficult to achieve alignment within organizations. The old adage, "the right hand doesn't know what the left hand is doing" seems very apropos. Effective communications is essential, emotional compentencies are becoming more critical to your success. My work is about helping you find YOUR path to success and to facilitate your process. Let my core values work to help you define and live into yours.

Core Values

Honesty and integrity

Compassion towards others

Authenticity

Knowledge and continual learning

My core values are my motivation and are evident in my work. I provide an objective eye, a fresh perspective, and a practical manner. I know that change is rarely easy and I anticipate that resistance and use it to move a practice to attain higher levels of performance.

Consulting: Primarily focusing on medical practices, I have worked with physicians and staffs around the country to re-engineer their practices for success. I encourage practices to look beyond their preoccupation with the bottom line and work on the core issues so they can attain the level of success they desire. My method works to obtain long term, self sustaining results. I bring you the best of two worlds, a technically sound understanding of healthcare and my skills as a coach. These combine with my skills and experience in management to summon peak performance from the practice. A broad range of services is offered including assistance with technology utilization in the medical practice. Now is the time to manifest innovation and excellence in every aspect of your practice.

Coaching: My work as a coach and mentor are natural outgrowths of my consulting. I found that relational processes needed as much attention as operational processes. As my interest in coaching grew I have found many opportunities to use those skills outside of healthcare consulting. I truly enjoy working with individuals to help them achieve their life goals; whether they be found in or outside of the workplace.

I have trained with Mary Bast, PhD. founder of Out of the Box Coaching and author of "Out of the Box: Coaching with the Enneagram" I utilize the Co-Active coaching method and combine its techniques with the uncommon wisdom found in the Enneagram This personality style model has proven to be highly effective in my work with both individuals and groups.

Facilitation: Acting as a facilitator for your meetings, workshops and retreats, I add tremendous value by allowing participation by all, and by providing an objective presence and perspective to keep your agenda on track and relevant.

About Gayle Gottlich - I am a native Texan, born and raised in South Texas. After two years at Austin College in Sherman, Texas I transferred to The University of Texas at Austin. In 1981 I graduated with a Bachelor of Arts, with High Honors.

Early in my career I was fortunate to work for several excellent companies that taught me about the world of finance and management.   I was a Purchasing Agent for Neiman-Marcus Construction Division in Dallas, TX, Assistant to the President for KMS Ventures a private holding company in Austin, TX and Office Manager for Wheeler & Bull CPAs in Austin, TX.

I am indebted to these firms for teaching me so much about tax law, business law, purchasing, contracts, bookeeping, as well as accounts payable and receivable management.  I gained my first exposure to the world of computers and was immediately intrigued. Each opportunity expanded my knowledge base and allowed me to learn from the best what excellence in the work place was all about.

But it was not until I moved back to Corpus Christi in 1985 that I returned to one of my great loves, medicine. I worked for ten years at the Office Manager for Gary D. Snook, M.D., an orthopedic surgeon. With Dr. Snook's encouragement I was able to turn a lack luster financial performance into a true winner, increasing collections by 50% in the first 60 days. Dr. Snook is a truly exceptonal surgeon and he needed his practice to reflect his values. I brought to bear all the experience I had from my years in finance and management and used them to run a medical practice - this was a winning combination. My move into consulting came when Dr. Snook decided to take early retirement and move to Colorado.

Since 1997 I have been working with physicians and their staffs to turn their practices around. I seem to have a knack for getting an accounts receivable performing on a higher level. Collections typically increase by 50% within 60 days of a re-engineering effort. Though this depends on the state of the accounts receivable, sometimes the increases are more substantial as older accounts are brought in. Once new, more effective procedures are enacted collections remain at a higher level. Physicians and staff alike are excited when they see their efforts producing such wonderful results.

I have enjoyed working with a variety of medical specialties as well as primary care practices. Though the challenges differ from primary care to specialty care, where there is patient care there is a need for excellent care and effectiveness throughout the office.

Community Service:

Board Member, Family Counseling Service, Corpus Christi, TX

Member, Flint Hills Resources Community Advisory Council

Guest Lecturer, ChoiceLiving Program for At-Risk Teen Girls

Guest Lecturer, Corpus Christi Medical Center Family Practice Residents Program

Board Member, Diocese of West Texas Christian Education Board

Member, All Saints Episcopal Church